Every card, postcard, and print is made to order, so your order has two stages: first it’s printed, then it’s shipped. Nothing sits in a warehouse waiting for you, which is why you’ll see two timelines below.
How long it takes
- Printing: usually 2 to 5 business days after your order is placed.
- Shipping: usually 3 to 7 business days once it leaves the print shop.
- Total: most orders arrive in about 5 to 12 business days from the day you order.
Business days are Monday through Friday, not counting weekends or US holidays. These are estimates, not guarantees. Printing and delivery times can vary with the item, the print partner, the carrier, and the time of year.
Where we ship
We ship to addresses in the United States only. Orders to Alaska and Hawaii may take longer.
Shipping cost
You’ll see the exact shipping cost at checkout before you pay, along with any sales tax that applies.
Tracking your order
When your order ships, we’ll email you a tracking link so you can follow it to your door. If you don’t see the email, check your spam folder, then write to us at help@nadairart.com with your order number and we’ll find it for you.
Orders with more than one item
Your items may be printed in different places, so an order with more than one item can arrive in separate packages, on different days, each with its own tracking link. You’re not charged extra for this. Your order is complete once every package has arrived.
Holidays and busy times
Printing and shipping both take longer around the holidays. If you’re ordering a gift for a particular date, please order early.
If your order is delayed
If we expect your order to arrive later than the date we gave you, we’ll email you with a new estimate. You can choose to wait, or cancel the order and get a full refund.
Address mistakes
Please double-check your shipping address before you check out. We can’t change the address once printing has started. If a package comes back to us because the address was wrong or incomplete, see our Returns & Exchanges policy for what happens next.
Damaged, missing, or lost packages
If your order arrives damaged, never shows up, or tracking says it was delivered but you can’t find it, please write to us at help@nadairart.com. Our Returns & Exchanges policy explains how we’ll make it right.
Questions
Not sure where your order is? Write to us at help@nadairart.com with your order number and we’ll look into it.